You will continue to get membership benefits until the expiration date. You can cancel at any time before the renewal date. Memberships are not available on Xbox One. Check out the Canceling a Mobile Membership help article for more information. Recurring memberships purchased via a mobile app must be canceled via the app or device payment. Click the Cancel Renewal button and follow prompts until the subscription is completely canceled.Be logged into the account where the membership was bought.Memberships purchased with Roblox Credit will automatically renew unless they are canceled before the renewal date. Your available Credit must cover the full price of your purchase at time of renewal.To cancel a recurring membership, just follow the instructions below relevant to the platform you want to cancel the membership on. Or, you can select Redeem Roblox Card if you haven't yet redeemed the card. Yes! When choosing a payment method, select Roblox Credit if you've already redeemed the card. If you do not have enough credit to pay for your entire purchase, you will be asked to use an alternate payment method.Ĭan I buy monthly memberships with Credit? At this time it is not possible to combine or split payment types. Gift Cards will need to be redeemed one at a time by visiting /redeem.Ĭan I combine other payment types with Credit? Yes! You can redeem as many Roblox Gift Cards to your account as you want. Note there is a limit of one unique virtual item per month. How do I get a free virtual item from a Gift Card? The item will be instantly granted to your account when you redeem your Gift Card. What happened?Īll Roblox Gift Cards come with a free virtual item. I redeemed multiple Gift Cards but I only received one virtual item. The currency of your Roblox Gift Card must match your account country. How can I redeem a Gift Card that was purchased outside of my home country? If you are still unable to redeem your Gift Card, please contact Roblox support.
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